Can I order a customized toy from you?
It never hurts to ask! Many of the leather, nylon or fabric handcrafted items can be altered, and some special colours in certain silicone products may be possible. If the maker can customize the toy for you, we'll have it done. There will likely be some additional cost to you, but we won't mark it up--whatever additional cost the maker charges us is what we'll charge you. It's difficult to provide a quote on the cost beforehand (the maker probably needs to perform the alterations to know how much it will cost), but we guarantee that no profit will be tacked on. If the request appears impracticable or unaffordable, we'll let you know at the outset. Also, regular quick shipping rules probably won't apply - it's going to take longer than a two day turn around to change most anything.
That said, if you want to pursue customizing a product, please inquire about it before you order; once we've discussed the modification over email, you can just order the item normally, being sure to remind us what you want changed in the comment section of our Shopping Cart order form. We'll also need to receive a written request from you, indicating that you agree to pay the additional cost associated with the custom work. A related topic "word to the wise", we advise against trying to make your own alterations - that'll void applicable warranties.
Email us about your Custom Order!
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